Technology

  • Secured 256-bit SSL encryption for all data access and transfers
  • Firewalls
  • A unique login ID with user-defined access parameters for each authorized employee
  • All areas are monitored by closed-circuit television cameras
  • ISP by three different providers for redundancy
  • Backup policies are defined as per process requirement
  • Regular antivirus updates are run on all systems
  • 24/7 IT support provided by a certified IT team

Data Security

  • A NDA (confidentiality agreement) is signed by all the employees
  • Biometric security controls access to office premises
  • All employees must carry a designated photo ID inside the premises
  • Access to data/PHI is given only to specifically authorized users
  • Floppy drives, CD drives and USB ports are disabled on all systems on the service center floor
  • Restricted access to internet, e-mails and printers
  • Dedicated and Secured FTP site for files transfer
  • Regular HIPAA training is provided to all employees
  • Data storage devices are not permitted on the service center floor
  • All visitors are registered at the reception and then escorted to the service center floor
  • 24/7 security staff on premises
3700 Wilshire Blvd, Suite 979
Los Angeles, California 90010