During the height of the COVID-19 pandemic, telemedicine became a go-to solution for doctor visits. Now, insurers are banking on its lasting appeal by introducing health plans that prioritize virtual care—some even requiring video visits as the first step for primary care. A Shift Toward Virtual-First Care In some states, insurers are offering coverage that […]
Patients prefer online scheduling to talking on the phone, a new report shows. Patients would rather make their healthcare appointments online without speaking to anyone, a new report reveals. However, the report doesn’t address how such a model might impact revenue cycles that want to do pre-service insurance verification and collections. The report, from the […]