Revenue cycle technology comes in various forms, tailored to the specific needs of healthcare providers, yet these indispensable tools have become vital for ensuring seamless operations within the revenue cycle. The healthcare revenue cycle represents a vast and intricate operation that encompasses a range of activities, from patient registration and insurance verification to denials management […]
A new KLAS report shows that patient financial engagement technology should do more than process payments so providers can boost revenue while improving the patient experience. Early adopters of the technology report that solutions implemented primarily to process payments are “outdated and inaccurate,” resulting in low satisfaction among both patients and providers, revealed the […]
The clinical documentation improvement (CDI) vendor landscape has undergone significant changes over the last couple of years, including vendor acquisitions and technology developments. And these changes and other factors have had an impact on customer experience, according to a recent KLAS report. For example, vendors like Iodine, Optum, and 3M have gained momentum over the past […]